In the rare case that you are not 100% satisfied with your online purchase, You will get Online Store Credit for the same amount
(Excluded Shipping Costs) for future purchases, within 15 days of receiving your order.
How do you pay?
COD, Bank Transfer, Jazz Cash available. Please note that COD is only available on 10% advance payment.
What is Online Store Credit?
Online Store Credit is the same amount you will get (Excluded Shipping Costs) for future purchases.
How does this work?
It means you can return your purchase and utilize the same amount for a later purchase.
Till when I can claim this?
Please make sure that you send in this request within 15 days of receiving your order. No requests will be entertained after 15 days.
How do I send the item back?
You will simply courier it back to us. Don't worry; we will share the details with you when you email.
What about Shipping Costs?
It means you can return your purchase and utilize the same amount for a later purchase. We apologize, we cannot refund any shipping Costs. There's only one exception to this rule: In case you are sending back a damaged/ incorrect item, the amount of the Shipping Cost will be refunded to you.
What about International Orders?
Currently, we do not offer any refunds or exchanges for international online orders.